San Antonio: Your Local Event Partner

On-site inspection and immediate availability for venues and rental pros.

Austin: Rapid Regional Supply

Serving the booming Central Texas event industry with 100% commercial-grade inventory.

Houston: Our National Logistics Hub

The heart of 12 Basket Supply, powering event businesses across the contiguous U.S.

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Warehouse Pickup Guide

1. Convenient Texas Locations

We offer immediate pickup at our three strategic Texas hubs. Choose the location nearest to you when placing your order:

  • Houston (Headquarters)
  • Austin
  • San Antonio

2. How It Works

  • Select "Local Pickup" at Checkout: Choose your preferred warehouse location.
  • Wait for the "Ready for Pickup" Notification: Our team typically prepares your order within 2–4 business hours.
  • Schedule Your Slot: To ensure zero wait time and a smooth loading process, please call or text your chosen warehouse to confirm your arrival window.

3. Inspect Before You Load

This is the 12 Basket Advantage. Unlike long-distance sourcing where you hope for the best, here you can:

  • Verify the Quality: Inspect the 100% commercial-grade build of your chairs in person.
  • Confirm the Count: Ensure every piece of your fleet is present and perfect.
  • Zero Transit Damage: Eliminate the risk of shipping mishaps by handling the transport yourself.

4. Vehicle & Loading Requirements

Bring the Right Vehicle: For large orders, ensure you have a trailer, box truck, or large van. (We can provide dimensions for stacking height upon request).

Professional Assistance: Our warehouse team will assist in bringing your pallets to your vehicle.

Secure Your Load: Please bring your own straps or tie-downs to ensure your inventory travels safely back to your business.

Appointment

Nationwide Freight & LTL

1. Strategic Central Shipping

Leveraging our central Texas hubs in Houston, Austin, and San Antonio, we provide optimized LTL (Less-Than-Truckload) shipping across the contiguous United States. Our central location ensures balanced transit times and competitive rates for both East and West Coast destinations.

2. Professional Packaging & Safety

To eliminate the risk of transit damage common in long-distance sourcing, all commercial orders are:

  • Palletized & Shrink-Wrapped: Secured on heavy-duty pallets for maximum stability.
  • Edge-Protected: Reinforced to ensure your chairs arrive in showroom condition.
  • Pre-Inspected: Every pallet is photographed and verified before leaving our dock.

3. Transparent & Flexible Delivery

We cater to the specific needs of the event and rental industry:

  • Lift-gate Service: Available for venues or warehouses without a loading dock.
  • Real-Time Tracking: Detailed tracking info provided for every freight shipment.
  • Terminal Pickup: Option to pick up at local freight terminals to save on residential delivery fees.

4. Rapid Fulfillment

  • In-Stock Priority: Orders for in-stock inventory typically ship within 24-48 hours.
  • Transit Times: Generally 3–7 business days nationwide, depending on your distance from our Texas hubs.
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