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Warehouse Pickup Guide
1. Convenient Texas Locations
We offer immediate pickup at our three strategic Texas hubs. Choose the location nearest to you when placing your order:
- Houston (Headquarters)
- Austin
- San Antonio
2. How It Works
- Select "Local Pickup" at Checkout: Choose your preferred warehouse location.
- Wait for the "Ready for Pickup" Notification: Our team typically prepares your order within 2–4 business hours.
- Schedule Your Slot: To ensure zero wait time and a smooth loading process, please call or text your chosen warehouse to confirm your arrival window.
3. Inspect Before You Load
This is the 12 Basket Advantage. Unlike long-distance sourcing where you hope for the best, here you can:
- Verify the Quality: Inspect the 100% commercial-grade build of your chairs in person.
- Confirm the Count: Ensure every piece of your fleet is present and perfect.
- Zero Transit Damage: Eliminate the risk of shipping mishaps by handling the transport yourself.
4. Vehicle & Loading Requirements
Bring the Right Vehicle: For large orders, ensure you have a trailer, box truck, or large van. (We can provide dimensions for stacking height upon request).
Professional Assistance: Our warehouse team will assist in bringing your pallets to your vehicle.
Secure Your Load: Please bring your own straps or tie-downs to ensure your inventory travels safely back to your business.
Nationwide Freight & LTL
1. Strategic Central Shipping
Leveraging our central Texas hubs in Houston, Austin, and San Antonio, we provide optimized LTL (Less-Than-Truckload) shipping across the contiguous United States. Our central location ensures balanced transit times and competitive rates for both East and West Coast destinations.
2. Professional Packaging & Safety
To eliminate the risk of transit damage common in long-distance sourcing, all commercial orders are:
- Palletized & Shrink-Wrapped: Secured on heavy-duty pallets for maximum stability.
- Edge-Protected: Reinforced to ensure your chairs arrive in showroom condition.
- Pre-Inspected: Every pallet is photographed and verified before leaving our dock.
3. Transparent & Flexible Delivery
We cater to the specific needs of the event and rental industry:
- Lift-gate Service: Available for venues or warehouses without a loading dock.
- Real-Time Tracking: Detailed tracking info provided for every freight shipment.
- Terminal Pickup: Option to pick up at local freight terminals to save on residential delivery fees.
4. Rapid Fulfillment
- In-Stock Priority: Orders for in-stock inventory typically ship within 24-48 hours.
- Transit Times: Generally 3–7 business days nationwide, depending on your distance from our Texas hubs.



